SonicHost: Acceptable Use Policy – Updated: 01/10/2020
This Acceptable Use Policy specify the restrictions applied to the service you are subscribing from SonicHost This policy is created and followed carefully to ensure the protection, integrity, reliability and privacy of SonicHost as a web hosting provider. SonicHost has the right to change this policy at any given time, and at the moment of its modification, it is put into effect immediately. You alone are responsible for all actions that occur during your use of SonicHost’s services, and you agree not to use your services for causes that are prohibited.
Please note that this Acceptable Use Policy is subjected to change and it is Customer’s responsibility to regularly check for modifications. (Customers, users, and visitors are referred collectively as Customer).
Prohibited Content
The following is a list of content that is not accepted in our servers and network.
- Any type of activity that can lead to the IP being blocked by organizations such as Spamhaus
- Under Legal Age Nudity
- Scam/Fraudulent Websites
- Spam
- Illegal pharmaceutical websites
- Any websites associated with hacks or cheats
- Mass mailing
- Reverse proxies
- Selling illegal substances
- Phishing websites
- Botnet controllers
- DDoS scripts
- Brute Force attacks
- Packet Flood scripts
- SIP Scanners
- IP Spoofing Attacks
- Virus / Trojan / Malware Distribution
- Scanning of password and password guessing tools, bots and/or software
- Vulnerability scanners
- Terrorist Websites
- Anything related to forex
- Unlicensed IPTV services
- Anything related to in-game virtual currencies and generators thereof
- The sale or distribution of replica items
Any other content not included in the previous list is considered as Allowed.
Content Considerations
The following is a list of restrictions that apply to the specified operations in our servers and network.
TOR Services: TOR exit and relay nodes may only be run on our Dedicated Server Network with Dedicated Bandwidth.
IRC Services: Legal use of IRC is allowed on our network. IRC may not be used on our network when the intentions are associated with the list of prohibited content.
Freedom of speech: Dutch Constitution respect freedom of speech. Consequently, we do not censor our members on the basis of content. The Customer is fully responsible of the content, posts, articles hosted in our servers or network. Complainer should forward copy of competent Dutch court order in order to request content removal, in the case that this is not possible the complainer will need to work directly with the Website operator to resolve the situation.
Use of unlicensed software: While SonicHost does not monitor what software a Customer is installing in our Servers. The Customer is fully responsible of getting appropriate software licensing. In the event of a complaint received from a software company we may request to remove the software or get a valid license for it in order to continue operating in our network.
Force Majeure
In no event shall SonicHost be held responsible or liable for any delay or failure to fulfill its obligations under this agreement due to, directly or indirectly, forces and circumstances beyond its control. These include, but are not limited to, accidents; acts of war and terrorism; changes in relevant laws or regulations; civil and military disturbances; disruption or outage of communications or power utilities; earthquakes; fires; floods; strikes; storms; work stoppages; natural or nuclear catastrophes; or any other such cause.
SonicHost shall not be held responsible or liable for any consequential damage incurred, either directly or indirectly, as a result of its failure to perform its obligations under this agreement due to a force majeure. For the purposes of this agreement, “damage” includes any:
- Loss of income and/or profits;
- Expenses incurred to prevent or reduce consequential damages; and
- Any damage other than direct damages, including, but not limited to, consequential loss or damage to information and/or data.
- Preventing DDoS from attacking the Client;
- Repairing electrical faults in the Client’s rack(s); and
- IP subnet damage caused by the Client in the server room.
In the event that SonicHost fails to establish a connection in a timely manner and/or fails to realize the possible SLA as a result of delayed completion of (fixed) telecommunications and/or electricity connections, SonicHost shall not be liable for any resulting damage.
In the event of a force majeure, both parties to this agreement undertake that they shall make all reasonable efforts to resume performance as soon as practicable unless agreed otherwise.
In the event of a contractual agreement for crediting period invoices, outages, and/or downtime, between the Client and SonicHost, the outage and/or downtime monthly period calculation shall include only downtime due to intent or gross negligence on the part of SonicHost Cable cuts, both inside and outside SonicHost’s network, DDoS attacks, downtime due to hardware and/or software failure, configuration, and software changes shall be covered by or for the Client independently of the outage and/or downtime monthly period calculation.
The Client undertakes to insure their hardware, software, and any related services and/or products. Any such insurance policy must cover the potential loss of income, damage to third parties, and consequential damages arising from force majeure.
The Client is fully responsible for all services received by SonicHost In the event that SonicHost carries out any repair(s) of fault(s) and/or damage(s) caused by the Client, SonicHost shall be reimbursed by the Client for the full amount of expenses incurred. Such repairs include but are not limited to:
Email: abuse[at]sonichost.io